Regional Sales Lead - Enterprise
Airtel Africa
VerifiedFull-timeSalary not disclosedApply by 15 Nov
Dar es salaamPosted 1 day ago
Business Administration · Prepare for this field →Description
Channel Management
Sales and Distribution
Customer Complaint Resolution
Customer Prospects
Trade Execution and ComplianceEnsure adherence to compliance requirements of sales processes, policies and recovery of devices from noncompliant customersSupervise health of device acquisitions and compliance on activationsImplement and execute sales plans as per plan first time rightImplement agreed sales plans through timely monitoring and corrective action to drive desired business results
Team Engagement and development
- Manage direct sales channels for the sale of mobility and shared infrastructure connectivity products
- Ensure recharge availability for the 5G & Fixed Wireless Access devices (FWA) within assigned demarcation(s)
- Identify and formulate sales strategies to help drive gross addition device sales for the region
Sales and Distribution
- Drive full BE product market penetration and AOP achievement
- Drive Key Account Manager and Account manager performance in line with AOP
- Ensure all products installations are met within assigned geographical demarcation
- Collaborate with sales supervisors and cross-functional leaders and peers to meet sales targets in assigned market or area
- Ensure regional outlets are productive
Customer Complaint Resolution
- Resolve customer complaints in collaboration with relevant stakeholders where applicable
- Address staffing or manpower problems and other issues that may interfere with efficient sales operations.
Customer Prospects
- Conduct Customer prospects directly or indirectly through team members, potential customers and other sales leads
- Consult with potential customers to understand their needs, Identify and suggests equipment, products, or services that will meet those needs and share with relevant business leaders
Trade Execution and ComplianceEnsure adherence to compliance requirements of sales processes, policies and recovery of devices from noncompliant customersSupervise health of device acquisitions and compliance on activationsImplement and execute sales plans as per plan first time rightImplement agreed sales plans through timely monitoring and corrective action to drive desired business results
Team Engagement and development
- Provide or facilitate ongoing training, motivation, and development of Key Account Managers, Account Managers, sales supervisors, Direct Sales Executives team to ensure that sales and profits are effectively managed and maintained
- Continuously motivate the frontline employees through leadership by example
- Implement all action plans that will address hygiene issues etc. from employee feedback meetings or surveys
- Perform any other duties as assigned from time to time
Requirements
- Bachelor of Business Administration or any equivalent qualification.
- Category understanding the competition landscape within the OPCO – players, the market size, regulations, technologies used devices offered, spectrum used etc.
- Technology Understanding: Needs to understand solutions across Business Enterprise Products & Services. Should be able to guide and drive cross-functional teams
- Resilience and ability to deliver against stretch targets
- Strong entrepreneurial spirit
- Able to motivate and encourage the team to ensure sales targets are met
- Able to plan and execute team route plans and evaluate performance daily
- Able to operate in a performance driven organization
- Good organizational and teamwork skills
- Self-motivated, enthusiastic, energetic
- Attention to detail
- Confident, assertive with good negotiation skills
- Excellent time Management Skills
How to Apply
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About Airtel Africa
Airtel is a major telecommunications and mobile money services provider operating across 14 countries in Africa, offering voice, data, broadband, and financial services. In Tanzania, Airtel Tanzania functions as a leading mobile network operator headquartered in Dar es Salaam.